Where’s my package?

I was expecting a delivery and just happened to see the truck driver pull in front of my house. I looked out the window waiting for the driver to come out.

Few minutes later the truck took off and no one ever came out with my package. I checked the tracking online and it says delivered at that same time the truck was there. There’s a photo of my package but not in front of my house. Looks like the photo is in a dark room. Maybe back of the truck.

Working with the retailer to file a claim. Anyone encounter this before?

Update: Tried filing a complaint. FedEx working came back two days later and delivered a package. Checked the tracking. Nothings changed. Still says it was delivered few days before. 🤷‍♂️