Why doesn’t metro let you order online?

MetroPCS has always had a really poor section of phones for ordering online, but has recently removed all ability to order service/phones on the website, now every offer on the website tells you to visit a metro store. Isn’t this ass backwards? Shouldn’t they be adding online capabilities? I hate dealing with their scumbag authorized retailers who always tack on fees and services you don’t want, and on top of that apparently they accuse you of fraud if you violate an unwritten policy of swapping devices within 7 days if you get a free phone? GTFO. The ones that need to be flagged for fraud are the dealers themselves when they charge you for things you didn’t ask for.