Cyber Bullying

https://preview.redd.it/b4dx053vrmle1.png?width=1487&format=png&auto=webp&s=942763a4c62045d64db4e40cca85ec2098c3bf55

My daughter got this message from a student studying in another school and send from the school account. and when i reported this to school, they were like the students account got hacked and we dont care. i am surprised. my kid is traumatized. i am trying to make her ok. she is just 12 :-(.