Can’t log in to eOPF

Edit: Problem solved. Seemed to have just randomly accepted my password change request.

It is asking for a password, which I don’t remember (I usually use my PIV card). When I enter information to request a password reset, it says my information is incorrect. I’ve submitted a ticket to the help desk, but lord knows who is running the help desk at OPM. I’ve downloaded all of eOPF documents but want to still have access to the account in case new documents are added. Help??