Need help with printing on wood

Ink Jet Module printing blah

I am new to using this machine.

What is causing that!?! Is it because the board is moving?

Do you have to use the prism thingy under the wood? Or can you cut it with the laser without the prism under it?

I tried printing while using my honeycomb panel but it wouldn’t let me. 🙄🔫

Tia, Angelica